Customer care Representative- Check ‘n Go/Allied Advance Loan
Would you enjoy supplying exemplary solution and building lasting consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your job? Are you experiencing fascination with being an integral part of an industry-leading monetary services business? Do you want to help make the next move? If that’s the case, we wish to communicate with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates are in one’s heart of that which we do at Check ‘Go and Allied advance loan, both right an element of the Axcess Financial category of businesses. Every day in towns and cities and towns around the world, they’ve been greeting clients, processing loan requests, responding to inquiries about services and products, marketing new items, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as the choice that is first everyday economic solutions. We users concentrate on building relationships to make sure consumer requirements are increasingly being served with the most readily useful items we are able to provide.
- Relationship management: place our clients during the center of every thing we do. Exemplify our Product Sales tradition. Serve and teach clients in the item profile. Escalate dilemmas into the shop Manager, DDO, and Corporate Office if struggling to resolve the presssing issue straight using the consumer.
- Cash managing: Handle and count currency, money, and coins to incorporate building a money cabinet, counting money deposits, going cash from protected safe to cash cabinet as well as other money managing demands. Accountable for bank deposits or bank pick-ups. Balance specific batch receipts with shop product product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response telephone inquiries in reaction to questions that are general consumer applications, demands or other dilemmas. Destination outgoing client courtesy and collection phone telephone calls relative to federal regulations and shop operating procedures.
- Brand Ambassador: improve the Check ‘n Go brand name skillfully and make certain shop look ( external and internal) is maintained to business requirements. Help in the execution of most business marketing plans and programs, ensuring accurate and prompt set-up, exemplary execution and within founded due dates.
Minimal Education and Enjoy Involved:
- 2 yrs past product sales and customer support experience chosen.
- Couple of years cash management experience chosen.
- Will need to have own private dependable transport in conformity with posted policy and procedure. This could NOT add public transport, transportation from family members or buddies. Must keep a valid license and Automobile that is valid Insurance used by the organization.
Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( e.g., https://spot-loan.net/payday-loans-az/ medical dental, life insurance coverage), a nice premium time off system, 401k retirement plan, tuition reimbursement, plus a work environment that is engaging.
About Axcess Financial:
We have been an independently held company headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to carry out their individual funds when, where and just how they desire. It is our objective to have individuals the funds they want whenever they want it. We verify we achieve this in method this is certainly accountable and in their means.
Dedication to Diversity:
Axcess is dedicated to hiring and keeping a diverse workforce. We’re proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to battle, color, faith, sex, sex identity or phrase, intimate orientation, nationwide origin, genetics, impairment status, age, marital status, protected veteran status or other protected class.
This publishing is supposed to explain the nature that is general of work likely to be done and it is perhaps not a thorough range of all obligations, duties and skills necessary for the career.